Policies

Hotel Santa Cruz De La Sierra Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed. Children up to and including 0 years old stay for free when using an available cot. Children up to and including 4 years old stay for free when using an existing bed. People no matter the age stay for US$31.50 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Important Information

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Buganvillas Hotel Suites of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19). Due to the coronavirus (COVID-19), this property has reduced reception and service hours. Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. This property offers guests 4G WiFi for an additional fee of USD $5.00 per day. This connection has a navigation speed of up to 30 Mbps and a dowlaod speed of up to 3 GB. It is portable, therefore it works anywhere in the city, and guests can connect up to 10 computers to the same device. The device also serves as a portable phone battery.

Buganvillas Hotel Suites Main image
Buganvillas Hotel Suites

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